Francesco Santeramo

Profile

My personal and professional profile

My career began in 2008, when I graduated from the University of Florence with a Bachelor’s degree in Computer Science.

While I was enrolled on a Master’s degree in Business Informatics at the University of Pisa, I started working in the field of Web application design and development.

During these years I became a fully experienced Project Manager, able to handle all stages of Web projects while respecting at the same time the budget and the project deadline: from management of interviews with the customer and drafting of application requirements, design and development of the application, until final tests and online publication of the finished product.

In 2015 I graduated from the University of Pisa with a Master’s degree in Business Informatics, specialization in Business Process Analysis and Business Intelligence.

After my graduation I started working as a Business Analyst at Publiacqua S.p.A., an Italian water company that operates in the Tuscan region.

I am an outgoing and optimistic person, ambitious and determined. I enjoy being in groups, sharing experiences with other people and working together to achieve the same goal. I have a passion for sports, travel, hiking and the outdoors in general and I love to learn new things and get in touch with new cultures.

Qualifications

My studies, certificates and specialisation courses

Studies and University

Qualification:

Master’s degree in Business Informatics (two-year program)

Issued by:

University of Pisa, Department of Informatics, Italy

Master’s thesis title:

Design and development of a system for the management of event logs

Date:

24 July 2015

Qualification:

Bachelor’s degree in Computer Science

Issued by:

University of Florence, Department of Informatics, Italy

Bachelor’s thesis title:

Development of a CMS based on Ruby, Rails and Radiant

Date:

24 October 2008

Qualification:

Classical High School Diploma

Issued by:

Luca Signorelli Classical High School, Cortona (AR), Italy

Date:

15 July 2003

Certificates, private Masters and Diplomas

Qualification:

ITIL Foundation Certificate

Issued by:

APMG International

Date:

19 October 2015

Qualification:

COBIT 5 Foundation Certificate

Issued by:

APMG International

Date:

29 September 2015

Qualification:

Innovation Camp 2014 Diploma

Issued by:

University of Pisa, EEC Project (European Entrepreneurs Campus), Italy

Date:

28 May 2014

Qualification:

Master in Unconventional Marketing and Social Media

Issued by:

Europa Cube Innovation Business School, Bologna, Italy

Date:

11 July 2012

Qualification:

ECDL – European Computer Driving License

Issued by:

AICA, Milan, Italy

Date:

19 December 2002

Language Certifications

Qualification:

ELC Boston Certificate of Completion: Suffolk Semi-Intensive English Program

Issued by:

ELC Boston, Massachusetts, United States

Date:

1 August 2008

Level:

B2

Qualification:

PET Certificate

Issued by:

University of Cambridge, United Kingdom

Date:

30 April 2003

Level:

ESOL B1

Qualification:

Trinity Certificate Grade 6 with Merit

Issued by:

Trinity College, London, United Kingdom

Date:

May 2002

Level:

ESOL A2

Experience

My job experience, skills, knowledges and activities

Job Experience

Publiacqua SpA

Business Analyst

16 September 2015 – Present

Project management and business analysis regarding projects and processes.

Freelancer

Web Project Manager

20 Aug. 2008 – 31 Dec. 2014

Project management, agency consulting, web application design and development.

Ad Spray Srl

Contributor – Account Manager / Web Designer

16 April 2012 – 16 July 2012

Customer portfolio management, web application design and development.

Future Office SAS

Contributor – Web Project Manager

1 Nov. 2010 – 31 Dec. 2014

Web project management, web application design and development.

Star Web Studio

Contributor – Web Designer

20 August 2008 – 15 June 2009

Web application design and development.

Business Informatics Skills

Business Process Modeling Techniques:

Control Flow Patterns, Petri Nets, Process Chains
Workflow Nets, YAWL, BPMN, BPEL
Net properties and analysis techniques

Business Process Modeling Software:

BizAgi Process Modeler
WoPeD (Workflow Petri Net Designer)

Process Mining Techniques:

Discovery, Conformance Checking and Enhancement
Event log structure, management and processing
Knowledge of the XES standard for event log definition

Process Mining Software:

ProM (Process Mining Workbench)
Event Log Manager

Business Intelligence Techniques:

ETL (Extract, Transform, Load)
Data Warehousing
OLAP (Online Analytical Processing)
Data Mining
Process Mining
Reporting and Dashboarding

Business Intelligence Software:

Microsoft SQL Server Integration Services (SSIS)
Microsoft SQL Server Analysis Services (SSAS)
Microsoft SQL Server Reporting Services (SSRS)
Microsoft Excel Pivot Tables
Weka (Data Mining Software)

Economics and Management Knowledges

Logistics Systems Design

Operational Research

Planning and Management Control

Cost Management

Business Economics

Political Economics

Economics and Business Management

Business Organization

Information Technology Skills

Database Management Systems (DBMS):

Microsoft SQL Server 2012
Oracle MySQL

Query Languages:

SQL
Analytical SQL
MultiDimensional eXpressions (MDX)

Programming Languages:

Java

Web Languages:

PHP
HTML
CSS

Content Management Systems (CMS):

WordPress (CMS management and development)

Markup Languages:

XML
XES
LaTeX

Microsoft Applications:

Project
Visio
Excel
Access
PowerPoint
Word

Graphic Software:

Adobe Photoshop

Sports and Activities

Karate

4° Dan Black Belt, Karate Trainer qualification

1997 – Present

Member of the sport society OAM Karate Cortona.

Airsoft

Executive Secretary and Player, specialized in Land Navigation

2009 – Present

Co-founder of the sport society Cortona Marines Commando S.A.T., created in 2010.
The team also takes part in many military re-enactments and organizes photo shoots.

Historical Re-enactments

Medieval Flag Thrower

1998 – Present

Member of the Flag Thrower Historical Group, city of Cortona.
In the position of Head and Manager of the Flag Throwers from 2007 to 2011.

Fencing

Athlete – Épée Fencer

2015 – Present

Member of the sport society Circolo Schermistico Aretino, city of Arezzo.

Other Activities

Hiking / Mountaineering

Mountain hiking and Vie Ferrate. Member of the Italian Alpine Club (CAI), Arezzo division.

Projects

My personal and university projects

Event Log Manager

Business processes are in today’s world a key component, guiding services and functions of companies and organizations around the world. While most of the current information systems already have functions to perform such processes and record their executions using event logs, much more needs to be done with regard to the monitoring and analysis of these executions. In this context we find the discipline of Process Mining, capable through the use of innovative process analysis and monitoring techniques to become a fundamental element in this research area.

The Event Log Manager software is part of this area of analysis and has been developed with the goal of being an application able to create, manage and analyse event logs, also for educational purposes, using as main technology XES, from 2010 the official Process Mining XML standard for storing event logs. Many of the features that have been designed for this new software are not present in other programs available online for the management and analysis of event logs: Event Log Manager has been designed to integrate itself with these applications, providing additional functions for management and analysis.

“ Design and development of a system for the management of event logs (Italian) ”

Event Log Manager 1.0

[IT] Software Java per la gestione, creazione e analisi di log di eventi, registrati utilizzando lo standard XES.
L’applicazione è rilasciata sotto licenza GNU General Public License (GPLv3).
La versione 1.0 è stata sviluppata come progetto di tesi per la Laurea Magistrale in Business Informatics dell’Università di Pisa.

[EN] Java software for the management and generation of event logs and process analysis based on the XES standard.
The software is released under GNU General Public License (GPLv3).
The version 1.0 has been developed as thesis project for the Master’s degree in Business Informatics at the University of Pisa.

Download755 Downloads

Event Log Manager 1.0 – Java Sources

[IT] Sorgenti Java, librerie utilizzate, documentazione e risorse del progetto Event Log Manager.
I sorgenti sono rilasciati sotto licenza GNU General Public License (GPLv3).
La versione 1.0 è stata sviluppata come progetto di tesi per la Laurea Magistrale in Business Informatics dell’Università di Pisa.

[EN] Event Log Manager Java sources, project libraries, documentation and resources.
The sources are released under GNU General Public License (GPLv3).
The version 1.0 has been developed as thesis project for the Master’s degree in Business Informatics at the University of Pisa.

Download733 Downloads

Manage

Create new event logs and modify existing ones, using a powerful text editor with many features for managing documents and with functions like the automatic completion of the XES syntax and the insertion of XES code snippets for a quick creation of a new log.

Generate

Generate a new event log using an integrated expression language able to define event sequences related to a process execution. Otherwise, use a simple syntax in CSV format to define sequences of activities and then turn them into traces of an event log in XES format.

Analyse

Validate an event log against the XES standard, analyse its traces and produce a complete and detailed analysis report, where a footprint matrix shows the causal dependencies between the log activities. Modify the analysis parameters using an intuitive and powerful filter system.

Export

Export analysis reports in HTML, PDF, LaTeX, and PNG. Export event logs recorded in XES format to text files in CSV format. Import a CSV document containing the definition of event sequences and automatically generate the corresponding event log in XES format.

Features

Open and manage XES event logs

Open XES files containing event log traces registered using the XES standard, CSV files containing the definition of event sequences and TXT files containing generic text notes.

Analyse dependencies among events

Analyse an event log and highlight the causal dependencies among its events using a footprint matrix. Define the analysis parameters to generate knowledge from the study of the log.

Write a log using the auto-completion

Use the CTRL+SPACE command to invoke the automatic completion either of the XES syntax or of a template keyword to quickly write a new log or modify an existing one.

Create logs using XES templates

Write a keyword referring to a specific XES template and use the SHIFT+CTRL+SPACE command to insert the code snippet associated to the typed template keyword.

Generate XES logs from CSV documents

Define event sequences that represent log traces using CSV format, then transform the CSV document in an event log codified using the XES standard.

Define a set of possible event sequences

Use an integrated expression language to generate a set of possible event sequences and then create as a final result the corresponding log in XES format.

Validate a log against the XES standard

Validate an event log against the most recent definition of the XES standard, highlighting syntax or semantic errors within the document to allow an easy fix.

Export analysis reports to external files

Export the result of an event log analysis in PDF, HTML, LaTeX, and PNG. You can also export XES event logs to CSV format and import CSV files generating the corresponding XES logs.

Keep updated the analysis system

Keep updated the definition of the XES standard, indicating which version to use and where this can be retrieved. Modify the system settings and interface configuration.

Francesco Santeramo

Business Analyst @ Publiacqua S.p.A.

Business Informatics Graduate

Profile