Francesco Santeramo

Business Analyst @ Publiacqua S.p.A.

Business Informatics Graduate


My personal and professional profile

Francesco Santeramo

Francesco Santeramo


My studies, certificates and specialisation courses

Studies and University


Master’s degree in Business Informatics (two-year program)

Issued by:

University of Pisa, Department of Informatics, Italy

Master’s thesis title:

Design and development of a system for the management of event logs


24 July 2015



Bachelor’s degree in Computer Science

Issued by:

University of Florence, Department of Informatics, Italy

Bachelor’s thesis title:

Development of a CMS based on Ruby, Rails and Radiant


24 October 2008



Classical High School Diploma

Issued by:

Luca Signorelli Classical High School, Cortona (AR), Italy


15 July 2003

Certificates, private Masters and Diplomas


ITIL Foundation Certificate

Issued by:

APMG International


19 October 2015



COBIT 5 Foundation Certificate

Issued by:

APMG International


29 September 2015



Innovation Camp 2014 Diploma

Issued by:

University of Pisa, EEC Project (European Entrepreneurs Campus), Italy


28 May 2014



Master in Unconventional Marketing and Social Media

Issued by:

Europa Cube Innovation Business School, Bologna, Italy


11 July 2012



ECDL – European Computer Driving License

Issued by:

AICA, Milan, Italy


19 December 2002

Language Certifications


ELC Boston Certificate of Completion: Suffolk Semi-Intensive English Program

Issued by:

ELC Boston, Massachusetts, United States


1 August 2008





PET Certificate

Issued by:

University of Cambridge, United Kingdom


30 April 2003





Trinity Certificate Grade 6 with Merit

Issued by:

Trinity College, London, United Kingdom


May 2002




My job experience, skills, knowledges and activities

Job Experience

Publiacqua SpA

Business Analyst

16 September 2015 – Present

Project management and business analysis regarding projects and processes.



Web Project Manager

20 Aug. 2008 – 31 Dec. 2014

Project management, agency consulting, web application design and development.


Ad Spray Srl

Contributor – Account Manager / Web Designer

16 April 2012 – 16 July 2012

Customer portfolio management, web application design and development.


Future Office SAS

Contributor – Web Project Manager

1 Nov. 2010 – 31 Dec. 2014

Web project management, web application design and development.


Star Web Studio

Contributor – Web Designer

20 August 2008 – 15 June 2009

Web application design and development.

Business Informatics Skills

Business Process Modeling Techniques:

  • Control Flow Patterns, Petri Nets, Process Chains
  • Workflow Nets, YAWL, BPMN, BPEL
  • Net properties and analysis techniques

Business Process Modeling Software:

  • BizAgi Process Modeler
  • WoPeD (Workflow Petri Net Designer)

Process Mining Techniques:

  • Discovery, Conformance Checking and Enhancement
  • Event log structure, management and processing
  • Knowledge of the XES standard for event log definition

Process Mining Software:

  • ProM (Process Mining Workbench)
  • Event Log Manager

Business Intelligence Techniques:

  • ETL (Extract, Transform, Load)
  • Data Warehousing
  • OLAP (Online Analytical Processing)
  • Data Mining
  • Process Mining
  • Reporting and Dashboarding

Business Intelligence Software:

  • Microsoft SQL Server Integration Services (SSIS)
  • Microsoft SQL Server Analysis Services (SSAS)
  • Microsoft SQL Server Reporting Services (SSRS)
  • Microsoft Excel Pivot Tables
  • Weka (Data Mining Software)

Economics and Management Knowledges

Logistics Systems Design

Operational Research

Planning and Management Control

Cost Management

Business Economics

Political Economics

Economics and Business Management

Business Organization

Information Technology Skills

Database Management Systems (DBMS):

  • Microsoft SQL Server 2012
  • Oracle MySQL

Query Languages:

  • SQL
  • Analytical SQL
  • MultiDimensional eXpressions (MDX)

Programming Languages:

  • Java

Web Languages:

  • PHP
  • HTML
  • CSS

Content Management Systems (CMS):

  • WordPress (CMS management and development)

Markup Languages:

  • XML
  • XES
  • LaTeX

Microsoft Applications:

  • Project
  • Visio
  • Excel
  • Access
  • PowerPoint
  • Word

Graphic Software:

  • Adobe Photoshop

Sports and Activities


4° Dan Black Belt, Karate Trainer qualification

1997 – Present

Member of the sport society OAM Karate Cortona.



Executive Secretary and Player, specialized in Land Navigation

2009 – Present

Co-founder of the sport society Cortona Marines Commando S.A.T., created in 2010.
The team also takes part in many military re-enactments and organizes photo shoots.


Historical Re-enactments

Medieval Flag Thrower

1998 – Present

Member of the Flag Thrower Historical Group, city of Cortona.
In the position of Head and Manager of the Flag Throwers from 2007 to 2011.



Athlete – Épée Fencer

2015 – Present

Member of the sport society Circolo Schermistico Aretino, city of Arezzo.


Other Activities

Hiking / Mountaineering

Mountain hiking and Vie Ferrate. Member of the Italian Alpine Club (CAI), Arezzo division.



My personal and university projects

Event Log Manager

Business processes are in today’s world a key component, guiding services and functions of companies and organizations around the world. While most of the current information systems already have functions to perform such processes and record their executions using event logs, much more needs to be done with regard to the monitoring and analysis of these executions. In this context we find the discipline of Process Mining, capable through the use of innovative process analysis and monitoring techniques to become a fundamental element in this research area.

The Event Log Manager software is part of this area of analysis and has been developed with the goal of being an application able to create, manage and analyse event logs, also for educational purposes, using as main technology XES, from 2010 the official Process Mining XML standard for storing event logs. Many of the features that have been designed for this new software are not present in other programs available online for the management and analysis of event logs: Event Log Manager has been designed to integrate itself with these applications, providing additional functions for management and analysis.

Event Log Manager 1.0

[IT] Software Java per la gestione, creazione e analisi di log di eventi, registrati utilizzando lo standard XES.
L’applicazione è rilasciata sotto licenza GNU General Public License (GPLv3).
La versione 1.0 è stata sviluppata come progetto di tesi per la Laurea Magistrale in Business Informatics dell’Università di Pisa.

[EN] Java software for the management and generation of event logs and process analysis based on the XES standard.
The software is released under GNU General Public License (GPLv3).
The version 1.0 has been developed as thesis project for the Master’s degree in Business Informatics at the University of Pisa.

Event Log Manager 1.0 – Java Sources

[IT] Sorgenti Java, librerie utilizzate, documentazione e risorse del progetto Event Log Manager.
I sorgenti sono rilasciati sotto licenza GNU General Public License (GPLv3).
La versione 1.0 è stata sviluppata come progetto di tesi per la Laurea Magistrale in Business Informatics dell’Università di Pisa.

[EN] Event Log Manager Java sources, project libraries, documentation and resources.
The sources are released under GNU General Public License (GPLv3).
The version 1.0 has been developed as thesis project for the Master’s degree in Business Informatics at the University of Pisa.


Create new event logs and modify existing ones, using a powerful text editor with many features for managing documents and with functions like the automatic completion of the XES syntax and the insertion of XES code snippets for a quick creation of a new log.


Generate a new event log using an integrated expression language able to define event sequences related to a process execution. Otherwise, use a simple syntax in CSV format to define sequences of activities and then turn them into traces of an event log in XES format.


Validate an event log against the XES standard, analyse its traces and produce a complete and detailed analysis report, where a footprint matrix shows the causal dependencies between the log activities. Modify the analysis parameters using an intuitive and powerful filter system.


Export analysis reports in HTML, PDF, LaTeX, and PNG. Export event logs recorded in XES format to text files in CSV format. Import a CSV document containing the definition of event sequences and automatically generate the corresponding event log in XES format.




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